State Farm® Insurance Agent JJ Grantham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clint Rankin
March 14, 2025
5
out of
5
rating by Clint Rankin
"This is for agent Mark Musser. I would recommend their agency and Jennifer Laudermilt is the best! If you're getting quotes if the agency takes hours or days to get you a quote just think once they have you as a customer what their service will be like. Jennifer responds to emails so fast I joke that she might be an Ai bot! They give you the same level of service during quoting as they do once you sign up with them. I like that they offer 1% deductible (as of writing this) on Home Insurance when others won't go lower than 1.5. Some won't go lower than 3% too I have found."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mardel Knight
March 10, 2025
5
out of
5
rating by Mardel Knight
"This office is a joy to work with. The staff takes the time to make sure that you really understand and have what you need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Denise Sturgeon
January 20, 2025
5
out of
5
rating by Denise Sturgeon
"Kristi was the best help on my homeowners insurance I appreciate everything she's done for me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paul Swanson
January 17, 2025
5
out of
5
rating by Paul Swanson
"I reached out to my State Farm Insurance Agent's office about my current billing/policies and got a quick response from Deena Grosso. Over the next couple of days she helped me convert my lump sum policy payments into a more manageable, and with no monthly payment penalties, to a monthly deduction that will be more budget friendly. She followed up each communication to insure that everything was set up properly. I can't tell you how nice it was to actually deal with a "live" person and not a bot. Deena provided that old-fashioned customer service that seems to be missing at most businesses. She made me feel like her office really cares about serving and keeping their clients. It really felt like the "good neighbor" support."
We responded:
"Mr. Swanson, we’re thankful for your sincere and heartfelt review and that you had such a great experience with Deena and our office. It’s our pleasure to assist you with your insurance needs in a way that is personal, as that is what we strive for here. If there is anything else we can do to help, please let us know!"
Zachary Foster
January 8, 2025
5
out of
5
rating by Zachary Foster
"No one likes having to deal with insurance but JJ makes it easy! Him and his team go out of their way to be helpful."
We responded:
"We appreciate your review and happy to make insurance a little more pleasant and tolerable, haha! If you ever need any assistance in the future, please don’t hesitate to reach out. Thanks!"
Rebecca Wilson
January 3, 2025
5
out of
5
rating by Rebecca Wilson
"Amazing customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
J. Johns
December 18, 2024
5
out of
5
rating by J. Johns
"I can’t express how exceptional - above and beyond - Deena Grosso is. Not only is she knowledgeable and delightful, she is professional and follows up when she says she will - or before. It is clear that Deena loves what she does and also genuinely cares about her clients and the quality of her work. I am grateful to have been in Deena’s very capable care. …Highly recommend!"
We responded:
"We’re honored by your positive feedback! We think Deena is exceptional, too! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. Thanks!"
Bridgette Young
December 8, 2024
5
out of
5
rating by Bridgette Young
"I've been with State Farm for more than 30 years, and have dealt with my share of agents. J. J. Grantham has by far been the best."
We responded:
"Thank you for your 5-star review! We're so thankful for the opportunity to serve you!"
Constance Dixon
November 22, 2024
5
out of
5
rating by Constance Dixon
"I needed help from my previous insurance company to get proper documentation from my mortgage provider. I switched to the JJ Grantham, and within 2 hours, my situation was ratified. I am grateful to Kristi Curson for her attention, understanding, and resolution to my prediction."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kim Miller
November 20, 2024
5
out of
5
rating by Kim Miller
"I have used State Farm for many years personally and professionally. Jennifer Laudermilt is absolutely great to work with and is quick to respond to my emails and phone calls. She is the best!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Daron Brabham
November 14, 2024
5
out of
5
rating by Daron Brabham
"JJ Grantham has done great handling my insurance needs since I switched to him over 5 years ago. He is professional and personable, would highly recommend his services."
We responded:
"We’re thankful for your feedback and for allowing us to serve you and your family! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Paul Hood
November 12, 2024
5
out of
5
rating by Paul Hood
"Deena was exceptional in helping me through the claims process, I cannot say enough good things about her, highly recommend this agent and his staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bailey Miles
October 25, 2024
5
out of
5
rating by Bailey Miles
"I had a great experience with Ryan. He was very professional, responsive, and personable. He was very helpful finding the best policies for me and my family. I would highly recommend using Ryan Miles for any insurance needs!"
We responded:
"Bailey, I'm glad to hear about your positive experience with Ryan! His professionalism, responsiveness, and personable nature are qualities we value highly in our team. It's wonderful to know he was able to assist you and your family in finding the best policies. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Shayne Lawson
October 21, 2024
5
out of
5
rating by Shayne Lawson
"Jennifer in the office is one of the best to deal with. Very professional"
We responded:
"Shayne, thank you for your wonderful review! I'm happy to hear that Jennifer provided you with such professional service. We are grateful to have her on our team. If you need any further assistance, our office is always here to help. - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Tyler H
September 30, 2024
5
out of
5
rating by Tyler H
"JJ and his team have truly been great. I recently purchased a home and decided to shop insurance and JJ made it super easy on me. He’d call email and text to help. The rates were great and he took the time to walk me thru all the coverages and discounts, etc…. I also changed my mind several times and decided to not use certain coverages and he handled the situation with grace. If you are looking for an agent you should give these folks a call."
We responded:
"I'm so glad you had such a positive experience with our office Ty! It's wonderful to know that we could make the process of purchasing home insurance easy for you. We always strive to provide clear explanations and flexible options, so I'm happy to hear that you felt supported throughout your decision making process. If you need further assistance or have any more questions, give us a call. Thanks for recommending us! - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Leanne Maasen
September 24, 2024
5
out of
5
rating by Leanne Maasen
"JJ and his staff have always been available when we need them and very helpful. We have a lot of things to manage and I wouldn’t go anywhere else!"
We responded:
"Leanne, thank you for your wonderful review! I'm glad to know that our team has been consistently helpful and available when you need us. Managing multiple things can be challenging, and we're happy to be your go-to choice for insurance needs. If you ever have any questions or need further assistance, we're always here to help! - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Tyler Blackburn
September 11, 2024
5
out of
5
rating by Tyler Blackburn
"So thankful for this State Farm office and their desire to provide exceptional service!"
We responded:
"Tyler, thank you for your kind words! We're grateful for your appreciation of our service. If you ever need further assistance, don't hesitate to reach out. - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Mike Campbell
September 11, 2024
5
out of
5
rating by Mike Campbell
"Good communication responds to emails promptly"
We responded:
"Mike, thank you for your positive review! I'm glad you appreciated our prompt communication. If you need any further assistance, feel free to reach out. - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Kim Earp
August 19, 2024
5
out of
5
rating by Kim Earp
"Thanks to Deena Grosso for her thorough responses and patience helping us with insurance for our daughter as she started driving! Deena was fantastic!"
We responded:
"Thank you, Kim, for your positive review! I'm glad Deena could assist you with your daughter's insurance needs. We appreciate your feedback and are here for any future questions or assistance. - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Jessica Clay
July 26, 2024
1
out of
5
rating by Jessica Clay
"I would NOT recommend JJ Grantham - State Fram Insurance Agent's office to anyone. In June, I canceled my previous policies with the understanding that I would be saving money by choosing State Farm Insurance. I left an agent I had been with for several years, with the expectation that I would be saving much needed money. The original quote was great. I switched over promptly and canceled my other policy. Within one month I received a bill for almost double the agreed upon amount. JJ's office would not honor the original quote and could only say "sorry, there was a mistake in the system". Now I am stuck with an insurance bill that I can't afford & scrambling to find a new policy before auto-billing hits. If you want an insurance bill that is the same cost as your car payment, this is the office to call!"
We responded:
"Hi, Jessica. All feedback is important, and we're sorry to hear that we didn't meet your expectations. We understand your frustration. Unfortunately, as the agency, we have no control over underwriting decisions. Our team did reach out to the underwriters to see if this could be corrected, but apparently they were able to see and account for a previous accident that wasn't showing on our side when we submitted the application. If you would like to address this situation further, please contact our office."
Syd M
July 8, 2024
5
out of
5
rating by Syd M
"I highly recommend the Grantham State Farm Agency in Bixby. Ryan Miles from this office is respectful, knowledgeable and hard working. He takes time to listen and then offers great advice. Trustworthy Agency."
We responded:
"Thank you, Syd! I'm glad Ryan provided you with respectful, knowledgeable, and hard-working service. We appreciate your trust in our agency and are grateful for your recommendation. Please feel free to reach out if you need anything in the future! - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Carlos Moctezuma
June 25, 2024
5
out of
5
rating by Carlos Moctezuma
"We switched to JJ’s office for a few reasons. The transparency and people within this office is stellar. They helped us save money on our autos and homeowners. Me and my wife now have life insurance policies that make sense to us. Would highly recommend to anyone with questions about any type of insurance!"
We responded:
"Thank you for the insightful review, Carlos! It is rewarding to hear that you found our team to be very transparent and found our service stellar! We're pleased we could help you save on auto, homeowners, and life insurance policies. Thank you for recommending us for all insurance inquiries! We're here for any future insurance needs you may have. - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Norman Smith
June 12, 2024
5
out of
5
rating by Norman Smith
"Thank you Deena Grosso for working tirelessly to get my overpayment refund. It took a few months but I appreciate your perseverance."
We responded:
"Norman, I'm ecstatic that Deena was able to assist you with your overpayment refund! Your satisfaction is our priority, and we're grateful for your patience and recognition of Deena's dedication. Thank you for letting us be your good neighbor! - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Zach Hammett
May 28, 2024
5
out of
5
rating by Zach Hammett
"After inquiring about my rates going up through another insurance company, Kristi gave me a call to see if we could work out a plan that fits my coverage needs for a better price. After going through the coverages I was able to save some money and have better deductibles. I always check a few places before paying my insurance because prices change so often. Kristi was easy to work with and took care of everything."
We responded:
"Zach, we're pleased to have helped you find a plan that fits your coverage needs and saves you money! Kristi is dedicated to providing excellent service, and we're glad she could assist you. If you have any more questions or need assistance in the future, our office is here to help! - JJ Grantham - State Farm Insurance Agent, Bixby, OK"
Bryson Arnett
May 28, 2024
5
out of
5
rating by Bryson Arnett
"This insurance agency has by far been the best one I've ever dealt with. They are fast working, motivated individuals that want to take care of you. They answered all my questions no hassle. I would 5/5 recommend working with Jennifer Laundermilt or Kristi Curson fantastic ladies to work with."
We responded:
"Bryson, I am happy to hear that you had a fantastic experience with Jennifer and Kristi! We are grateful for your kind words and are excited that they provided you with exceptional service. If you ever need assistance in the future, our office is here for you! - JJ Grantham - State Farm Insurance Agent, Bixby, OK"